No sales tax added
This model has a weight capacity of 265 lbs.
| Details | |
|---|---|
| Weight capacity | 265 lbs (350 lbs with heavy duty option) |
| Staircase type | Curved, built to order |
| Incline range | 0 to 52 degrees |
| Drive system | Rack and pinion, twin rail |
| Top speed | About 20 ft per minute (6 m per minute) |
| Motor | 950 W, 24 V DC |
| Battery | 24 V DC rechargeable |
| Charger | 115 to 230 V AC, 50/60 Hz |
| Battery sleep mode | Holds the charge up to 20 days |
| Swivel radius | 25.4 in |
| Track intrusion | 6.1 in |
| Stair light | LED on the carriage |
| Display | Diagnostic display, LCD on heavy duty model |
| Remote controls | 2 wireless remotes |
| Safety devices | Overspeed governor, motor brake, key switch, armrest and swivel seat safety switches, overtravel prevention |
| Use | Indoor or outdoor model |
| Medicare HCPCS code | None |
| Size & Build | |
|---|---|
| Folded width | 16.7 in |
| Unfolded width | 26.8 in |
| Seat | Swivel seat, folds with the footplate |
| Seat depth | 16.36 in |
| Internal armrest width | 16 to 20 in, adjustable |
| External armrest width | 22 to 26 in |
| Seat to footrest height | 18.8 in |
| Footrest to floor | 3.5 in |
| Wall to seat back | 2.5 in minimum |
| Seat belt | Retractable |
| Rail colors | Pure White, Oyster White, Beige Brown, Silk Gray, Flat Black |
| Upholstery colors | Beige, Black, Dark Brown, Gray, Light Brown, Red |
| Bottom landing clearance | As little as 11 in with steep start |
| Safety sensors | 5 sensors |
| Safety standards | ASME A18.1 and A17.5 |
| Warranty | 5 years on the motor gearbox, 2 years on components |
A curved stairlift by Pilot, the home access line of Merits, with a twin rail built to order for your staircase. Rated for riders up to 265 lbs, or 350 lbs with the heavy duty option. Battery powered, with a folding swivel seat, five safety sensors and indoor and outdoor models.
Final sale. The Navigator rail is built to order for one staircase from a survey of your stairs, so it cannot be returned, refunded or exchanged because you change your mind or decide not to install it. This does not affect your rights if the lift is defective, damaged in shipping, the wrong item, does not match the approved survey or is not as described, or your rights under the Merits warranty.
The Pilot Navigator E604 is a curved stairlift with a twin rail that is built to order for one staircase. It suits stairs that turn a corner, pass a landing or wind in a spiral, which a straight stairlift cannot follow. Pilot is the home access line of Merits Health Products, the Fort Myers, Florida company behind the Merits and Avid power chairs and scooters.
Every Navigator starts with a photo survey of your stairs. Pilot bends the rail to match it using 3D tube bending, which cuts down on joints in the track for a smoother ride. Most staircases can be surveyed in 30 minutes or less, and the twin rail sits close to the wall to leave more room on the stairs.
The standard Navigator carries riders up to 265 lbs. The heavy duty option raises that to 350 lbs and adds an LCD status display and spoken alerts, including a reminder when the chair has been left off its charging station.
Because each rail is made for one set of stairs, the Navigator can follow inside and outside turns, intermediate landings, fan shaped steps and spirals. The rail can run flat along a landing as well as up the steps. With the steep start option, the bottom of the track takes up as little as 11 inches at the lower landing, so it is less likely to block a doorway or hallway.
A rack and pinion drive moves the chair at about 20 feet per minute, with soft start and stop so the ride does not jerk at either end. The seat and footplate fold up together in one motion when you step off, which keeps the stairs clear for everyone else in the house.
Five safety sensors stop the lift if it meets an obstruction. Switches on the armrests and swivel seat keep it from moving unless both are in the riding position, an overspeed governor and motor brake hold the chair, and a key switch locks it. The Navigator meets the ASME A18.1 and A17.5 safety standards for stairway chairlifts.
The Navigator runs on rechargeable 24 volt batteries that charge at the charging stations along the rail. It keeps working through a power outage, and sleep mode holds the charge for up to 20 days when the lift is left off charge.
The outdoor Navigator is weatherized for outside steps. It comes with two lockable wall boxes for the remotes, a weatherproof charger box and a weather resistant cover for when it is not in use. The heavy duty option is available on the outdoor model too.
The Navigator is for staircases that are not one straight run. If your stairs go straight from bottom to top with no turn or landing, the Pilot Aviator E603 straight stairlift is the simpler fit.
Heavy Duty Mobility, personally here for you
Meet the team that helps you choose, keeps you posted on delivery and picks up the phone after you buy.
Merits covers the Navigator motor gearbox for 5 years and the other components for 2 years.
If something goes wrong, contact us first and we will take it to Merits for you.
Real people answer, business hours and weekends. If the line is busy, we call you back.
Direct relationships with the makers speed up warranty and technical answers.
Phone help first, and a technician if a shipping or product issue needs one.
Only heavy duty models we would recommend.
Call us at 1-888-233-5563 for a quote. The price depends on your staircase and the options you pick, so we go over those with you first.
Every Navigator rail is made for one staircase, so the first step is a photo survey of your stairs. Call us and we will explain how the survey works and what happens after it.
Merits lists no Medicare HCPCS code for Pilot stairlifts, and we do not bill Medicare or private insurance directly. Some plans help with home access equipment, so it is worth calling yours to ask. If they say yes, we are happy to provide an invoice and proof of purchase so you can file for reimbursement.
Your stairlift is installed in your home by a local installer approved by Pilot. A stairlift has to be fitted to your staircase and installed correctly to be safe, so call us before you order and we will explain how installation is arranged for your address.
No. The Navigator is a final sale because its rail is built to order for your staircase and cannot be used on any other stairs. We cannot take it back, refund it or exchange it because you change your mind, your plans change or you decide not to install it.
That does not affect your rights if the lift arrives damaged, is defective, is the wrong item, does not match the approved survey of your stairs or is not as described. Those are covered by the Merits warranty and by law, and we will work with you and Merits to put it right.
Call 1-888-233-5563. We confirm the build, the price and the delivery with you and place the order on the phone.
Yes. Call 1-888-233-5563. Real people answer, business hours and weekends.
21-day in-facility trial · Refundable $250 deposit · You pay freight only
Thanks, we've received your request. An EK Tech specialist will reach out within one business day to coordinate your demo unit.
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4.8
